Privacy Policy
Last updated: June 11, 2026
This Privacy Policy describes how Domain ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our platform available at domain.info. By using our services, you agree to the practices described in this document.
1. Information We Collect
1.1 Information You Provide Directly
- Account registration details such as name and email address
- Profile information you choose to add
- Communications you send to us, including support requests and feedback
- Responses to quizzes, assessments, and interactive exercises
1.2 Information Collected Automatically
- Device information including browser type, operating system, and screen resolution
- Log data such as IP address, access times, pages viewed, and referring URLs
- Usage patterns including interactions with content, session duration, and navigation paths
- Cookies and similar tracking technologies as described in Section 5
1.3 Information from Third Parties
We may receive information about you from third-party authentication providers if you choose to sign in using an external account, or from analytics and performance monitoring services integrated into our platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide access to platform features
- To personalise your learning experience and track progress
- To generate quiz results, scores, and performance feedback
- To communicate with you regarding your account, updates, or support matters
- To improve platform functionality, content quality, and user experience
- To detect, prevent, and respond to fraud, abuse, or security incidents
- To comply with applicable legal obligations
3. Legal Basis for Processing
We process your personal information on the following grounds:
- Contractual necessity — processing required to deliver the services you have requested
- Legitimate interests — improving our platform, ensuring security, and understanding how our services are used
- Consent — where you have explicitly agreed to a specific use, such as receiving promotional communications
- Legal obligation — where we are required to process data to comply with applicable law
4. Sharing of Information
4.1 Service Providers
We engage trusted third-party vendors who assist us in operating the platform. These include hosting providers, payment processors, email delivery services, and analytics tools. Such parties are contractually bound to handle your data only as directed by us and in accordance with this policy.
4.2 Business Transfers
If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a materially different privacy policy.
4.3 Legal Requirements
We may disclose your information when we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or property, prevent harm, or respond to a governmental or regulatory request.
4.4 Aggregated or De-identified Data
We may share aggregated or anonymised data that cannot reasonably be used to identify you for research, analytics, or reporting purposes.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to support platform functionality, remember your preferences, and gather analytics data. The types of cookies we use include:
| Type | Purpose |
|---|---|
| Essential | Required for the platform to function, including session management and authentication |
| Functional | Remember your preferences and settings between visits |
| Analytics | Help us understand how users interact with the platform to improve performance |
You may control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you request account deletion, we will remove or anonymise your data within a reasonable timeframe, unless we are required to retain it for legal, regulatory, or legitimate business purposes such as resolving disputes or enforcing agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Request a portable copy of your data in a structured, machine-readable format
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable period and in accordance with applicable requirements.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit, access controls, and regular security assessments. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our platform is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without verifiable parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at [email protected].
10. Links to Third-Party Services
Our platform may contain links to external websites or services that are not operated by us. We have no control over and assume no responsibility for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any site you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the date at the top of this document and, where appropriate, notify you by email or through a notice on the platform. Your continued use of our services after any update constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, please reach out to us:
- Email: [email protected]
- Phone: +1 250 248 0789
- Address: 215 Red River Rd, 2nd Floor, Thunder Bay, ON P7B 1A5, Canada
- Website: domain.info